- Shipping & Returns
Shipping & Returns
100 PROOF GUARANTEE!
Wrong size, we’ll replace it. Not quite what your were looking for, we will exchange it or refund your money. No questions asked. If you are not completely satisfied with any Black Ink item you have ordered, or if any item is defective in materials or workmanship, just return it to us for a full refund or exchange, including shipping. We have a strict hassle-free return policy, we have you covered. For faster service, please Contact Us to advise us that you will be returning the order. That's our 100 PROOF GUARANTEE!
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will ship your item for free. Delivery dates for you based on the availability of your items and the shipping options you choose.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Black Ink is proud to serve our troops and APO/FPO addresses are included in all our Free Shipping promotions when available. We have shipped to bases in Iraq and Africa.
We also ship internationally to most countries. Some of the countries we've shipped to include: Canada, Australia, Germany, Denmark, Belgium, Switzerland, Spain, France, Great Britain, Netherlands, New Zealand, South Africa, Mexico, Chile, and others.
International and Domestic shipping charges are calculated at checkout and based on weight. Estimates are generated by the USPS (United States Postal Service) postal calculator.
A Note About Customs, Duties, and Taxes
Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country.
The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.